Frequently Asked Questions

Everything you need to know about shopping with us.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a second email with a tracking link so you can follow your package's journey.

What is your return policy?

We want you to love your purchase. If you are not completely satisfied, you can return unworn and unwashed items within 30 days of delivery for a full refund or store credit.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I contact customer support?

Our team is here to help! You can reach us via email at support@hilaryduff.com or through our contact form. We typically respond within 24-48 business hours.

Are your products ethically sourced?

Quality and integrity are our top priorities. We work closely with our manufacturing partners to ensure all products are produced under fair labor conditions and meet high quality standards.